Recently Updated Pages
Payment Extension
Crowned Credit – Payment Extension SOP This SOP defines the consistent process for handling paym...
Failed Payment Handling
This page covers the complete failed payment handling process at Crowned Credit — from identifyin...
Advance Payment
This page covers the process for handling advance payments from clients — including how to void a...
Recurring Billing
This page covers the process for setting up recurring billing in GoHighLevel (GHL) — ensuring all...
Invoice Creation
This page covers the step-by-step process for creating invoices in GoHighLevel (GHL) — ensuring a...
Payments in GHL (Navigating the Payments section)
This page covers navigating the Payments section in GoHighLevel (GHL) — including how to access i...
Payment Methods
This page covers Payment Methods at Crowned Credit — accepted and restricted payment options, aut...
Monthly Billing
This page covers Monthly Billing Cycles at Crowned Credit — billing schedules, payment processing...
Referral
This page covers the Referral Bonus Program at Crowned Credit — how to collect referrals, track b...
Setup Fees
This page covers Setup Fees at Crowned Credit — the one-time charge required before client onboar...
How to Use This Wiki — Navigation Guide
Welcome to the Crowned Credit Knowledge Base! This is your go-to resource for everything you need...
Where It Started
This page tells the founding story of Crowned Credit, sharing the origin and purpose behind the c...
Core Values
This page outlines Crowned Credit's core values — the non-negotiable standards that define how ev...
Vision and Mission Statement
This page defines Crowned Credit's vision and mission statement, the guiding purpose behind every...
Client Graduation
This document defines the client graduation process — how Crowned Credit celebrates client succes...
Retention Strategy
Overview Retention is the most important operational priority at Crowned Credit. High churn is a ...
Active Client Management
This guide covers active client management — the ongoing processes for monitoring, communicating ...
Day 0-30 Onboarding Process
This document outlines the complete Day 0–30 onboarding process for new Crowned Credit clients, d...
CSR Dispute Knowledge Base
Overview This is the frontline response system. Use this to handle objections, concerns, and ques...
Round Results Call & Message Scripts
This page contains all round results call and message scripts — covering how to communicate dispu...