DisputeFox Complete Guide

What DisputeFox isDoes

the

Generates professional dispute managementletters platformto usedEquifax, byExperian, Crownedand Credit'sTransUnion Dispute Processing Team. Every client file lives here — credit reports,Tracks dispute letters,rounds, bureau responses, and trackingitem history.status MasterManages thisclient systemcredit files and youdispute masterhistory Handles the corefull servicedispute oflifecycle Crownedfrom Credit.

1. Logging In

Gointake to resolution Used exclusively by the Dispute Team (based in Philippines)

Login Process

account

check the top header

Never share your login. If you need access

How to a client not assigned to you, contact your team lead.

2. Navigating the Dashboard

Active Clients: Your portfolio of currently enrolled clients Pending Actions: Clients with responses due, letters to send, or follow-ups needed Round Status: Shows where each client is in their dispute cycle Alerts: Bureau responses received, import errors, or items needing review

3. Client Profiles

3.1 FindingCreate a Client

Click Clients in the left menu Search by name, email, or last 4 of SSN Click the client's name to open their profile

3.2 What's in a Client Profile

SectionContents Personal InfoFull name, DOB, address, SSN, email, phone Credit ReportsImported 3-bureau reports — Equifax, Experian, TransUnion Dispute RoundsAll rounds sent, letters used, responses received ItemsAll negative items on the report and their current dispute status NotesInternal team notes — log everything significant here SettingsPortal access, status (Active/Archived), bureau integrations

3.3 Creating a New Client Profile

1. Click + New Client in DisputeFox dashboard
2. EnterEnter: all personal information —First name, DOB,Last currentname, address,Email, Phone, Address, SSN (alllast digits4 requiredonly in notes)

Import credit report from SmartCredit (see Ch 3 for bureauaccess matching)instructions) EnterVerify emailall and3 phonebureaus numberare —connected: theseEquifax, mustExperian, matchTransUnion GHLTag exactlyclient correctly: plan type (Essentials / Accelerated / Momentum) Set status toto: Active Assign to folder: Active Client SetAssign portal password: use the formatto: Name123 (e.g., John123) Save — the client can now log into their portal

After creating the profile in DisputeFox, add the DisputeFox client ID to the contact's Notes in GHL for cross-reference.

4. Importing Credit Reports

Before any dispute work can begin, the client's credit report must be imported. Crowned Credit uses4 SmartCreditNotify Dianna + Dispute Team GC (orWhatsApp) MyFreeScoreNow)that for credit monitoring and report access.

4.1 Pre-Import Checklist

Confirm thenew client is enrolled in SmartCredit and has shared access with Crowned Creditready Confirm the

4.2How Step-by-Stepto ImportGenerate Dispute Letters

1. Open the client profile in DisputeFox
2. Review credit report — identify negative items to dispute

Click CreditNew ReportsRound →to Importstart dispute round Select SmartCredit as the import source (or manual upload if needed) The system will pull all three bureau reports:bureau(s): Equifax, Experian, TransUnion (or all 3) VerifySelect items to dispute + reason code for each item DisputeFox generates letters automatically Review all letters for accuracy — verify client name, address, and items Print and mail OR send electronically via bureau portal Log the import:round confirm all three bureaus loaded, check that accounts, public records,date and inquiriesexpected areresponse visiblewindow Flag(30 anydays importfor errors immediately to your team lead — do not guessbureaus)

5.