Tech Stack Pages
How-to guides for every software tool used at Crowned Credit.
How to Use This Wiki — Navigation Guide
Welcome to the Crowned Credit Knowledge Base! This is your go-to resource for everything you need...
GoHighLevel Complete Guide
This page covers the essential guidelines and procedures for GoHighLevel Complete Guide at Crowne...
DisputeFox Complete Guide
This page is the complete guide to DisputeFox at Crowned Credit — covering account setup, dispute...
Discord Team Communication Guide
This page is the complete guide to Discord team communication at Crowned Credit — covering server...
SmartCredit Guide
This page is the complete guide to SmartCredit at Crowned Credit — covering client enrollment, cr...
Aircall Guide
Troubleshooting — Common Aircall Issues Caller Names Not Displaying (Shows Number Only) Symptom:...
GHL Automation Troubleshooting — Wrong Contacts Receiving Workflows
OverviewSometimes GHL automations/workflows fire on contacts who should NOT be receiving them — f...
Aircall Call Transfers
Overview This guide covers how to transfer calls within Aircall, since team members frequently ne...
GHL Pipeline — Stale Leads (Promise to Pay & Closed) in No-Answer Pipelines
ProblemLeads with a "Promise to Pay" status are still appearing in the No-Answer pipelines. This ...
GHL SMS Delivery Troubleshooting — Texts Not Reaching Clients
When GHL shows a message as "sent" but the client never receives it, use this guide to diagnose a...
AI Chatbot Troubleshooting — Facebook & Instagram Bot Issues
Our AI chatbot handles initial responses on Facebook Messenger and Instagram DMs. When it sends w...
Aircall Troubleshooting — Caller ID Not Displaying Client Names
Aircall Troubleshooting — Caller ID Not Displaying Client Names Problem Incoming calls show only ...
GHL Timezone & Daylight Saving Time (DST) Troubleshooting
GHL Timezone & Daylight Saving Time (DST) Troubleshooting Problem Automated messages, appointment...
AI Booking Agent — Appointment Reassignment & Missing Closer Records
Our AI booking agent automatically assigns inbound leads to closers on the Consultation calendar ...
Calendar Slot Duration — Why Appointments Block 30 Minutes
Closers occasionally notice that a single inbound appointment "eats" a 30-minute block on the Con...