Round Results Call & Message Scripts

Results Ready — SMS Notification

Hi {{contact.first_name}}, great news — your latest credit report is in and we have round results to share! Our team has reviewed everything and has updates on your dispute progress. Would you prefer a call or would you like us to send a written summary? — Crowned Credit Team

Results Call Opening

"Hi [Name], this is [Agent] from Crowned Credit. I'm calling because your latest credit report just came in and I have updates on your round results. Is now a good time? [If yes]: Great! I'll pull up your file right now. So let's start with the good news — in this round we were able to [X items removed from X bureau]. Here's what that means for your score..."

No Deletions This Round — Explanation

Hi {{contact.first_name}}, we've completed our analysis of your latest credit report. While we didn't see any new deletions this round, this is not uncommon — some items take multiple rounds to dispute successfully, especially with certain creditors. Here's what we submitted and the responses: [Detail per item] Our team is preparing the next round of disputes with updated strategy. We'll be back at it. Stay the course — the results will come. — Crowned Credit Team

Excellent Results Round

{{contact.first_name}}, amazing news! 🎉 This was a fantastic round for your credit file. Here's your summary: ✅ Items removed: [X] ✅ Bureaus improved: [Experian / Equifax / TransUnion] ✅ Estimated score impact: Positive trend expected within 30 days We're making real progress. Our team will begin preparing the next round of disputes to keep the momentum going. Thank you for trusting Crowned Credit with your journey! — Crowned Credit Team