# Payment Methods
**This page covers Payment Methods at Crowned Credit — accepted and restricted payment options, autopay setup, payment verification steps, and tracking protocols.**
## 1. Objective
Define accepted payment methods and ensure proper handling, verification, and recording of all client payments.
## 2. Scope
All client payments including **setup fees** and **monthly billing**.
## 3. Accepted & Restricted Payment Methods
| Method | Status | Notes |
|---|
| **Card** | ✅ Accepted | Auto-draft via **GHL** |
| **Zelle** | ✅ Accepted | Manual verification required |
| **Cash App** | ✅ Accepted | Manual verification required |
| **American Express (Amex)** | 🚫 Restricted | Guide client to an alternative method |
| **Discover** | 🚫 Restricted | Guide client to an alternative method |
## 4. Autopay vs Manual
**Autopay Info:** Autopay is the default for all recurring clients. Default draft time is **3:00 PM EST**. Clients may request manual payment if needed.
## 5. Payment Verification
1. **Card Payments (GHL):** Auto-recorded in **GoHighLevel**. Team notified automatically via **Discord**.
2. **Zelle / Cash App:** Verify via **Discord notifications**, client-provided proof, or **Truist Alerts** in **GHL**.
3. **Mark Invoice Paid:** Once confirmed, mark invoice as paid in **GHL** and update the internal tracker.
> **Warning:** Never mark a payment as paid without confirmation. Refer to: *Marking Client Payments as Paid SOP*.
## 6. Payment Issues
Request proof of payment from the client and cross-check all records before taking action.
**See also:** Failed Payment Handling SOP for full step-by-step instructions.
## 7. Tracking
All payments tracked across: **GHL**, **Discord (Payment Channels)**, and the **Internal Tracker**.