# Monthly Billing

**This page covers Monthly Billing Cycles at Crowned Credit — billing schedules, payment processing, follow-ups, and handling of failed payments using GHL, Discord, and internal trackers.**

## 1. Objective

Ensure consistent, timely, and accurate processing of monthly client payments.

## 2. Scope

All clients on **recurring service plans**. Covers billing schedules, payment processing, follow-ups, handling of failed payments and exceptions using **GHL**, **Discord**, and **internal trackers**.

## Quick Reference Summary

<table id="bkmrk-section-key-detail-i" style="width:100%;border-collapse:collapse;margin:20px 0;"><thead><tr><th style="background:#2b386d;color:#FFFFFF;padding:12px;text-align:left;">Section</th><th style="background:#2b386d;color:#FFFFFF;padding:12px;text-align:left;">Key Detail</th></tr></thead><tbody><tr><td style="padding:10px;border:1px solid #ddd;">**Invoice Creation**</td><td style="padding:10px;border:1px solid #ddd;">Sent 3 days before billing date</td></tr><tr><td style="padding:10px;border:1px solid #ddd;background:#f9f9f9;">**Recurring Billing**</td><td style="padding:10px;border:1px solid #ddd;background:#f9f9f9;">Monthly on selected date, autopay by default, auto-drafts at 3:00 PM EST</td></tr><tr><td style="padding:10px;border:1px solid #ddd;">**Split Payments**</td><td style="padding:10px;border:1px solid #ddd;">Allowed only within the same calendar month</td></tr><tr><td style="padding:10px;border:1px solid #ddd;background:#f9f9f9;">**Failed Payments**</td><td style="padding:10px;border:1px solid #ddd;background:#f9f9f9;">Notified via Discord (Failed Payments Channel), logged in tracker</td></tr><tr><td style="padding:10px;border:1px solid #ddd;">**Payment Extensions**</td><td style="padding:10px;border:1px solid #ddd;">Case-by-case, documented in GHL</td></tr></tbody></table>

## 3. Invoice Creation

Invoices sent **3 days before** the billing date. The **first monthly billing date** may be adjusted. Subsequent billing follows the fixed recurring date.

<div id="bkmrk-see-also%3A-invoice-cr" style="background:#f0f4ff;border-left:4px solid #2b386d;padding:16px;margin:16px 0;">**See also:** Invoice Creation SOP for full step-by-step instructions.</div>## 4. Recurring Billing

Clients billed **monthly** on their selected date. **Autopay** is the default method.

> **Note:** Auto-drafts process at **3:00 PM EST** on the billing date.

> **Warning:** Split payments are only allowed within the **same calendar month**. No cross-month splits.

<div id="bkmrk-see-also%3A-recurring-" style="background:#f0f4ff;border-left:4px solid #2b386d;padding:16px;margin:16px 0;">**See also:** Recurring Billing SOP for full step-by-step instructions.</div>## 5. Failed Payment Handling

**Billing team** notified via **Discord (Failed Payments Channel)**. Client logged in tracker.

<div id="bkmrk-see-also%3A-failed-pay" style="background:#f0f4ff;border-left:4px solid #2b386d;padding:16px;margin:16px 0;">**See also:** Failed Payment Handling SOP for full step-by-step instructions.</div>## 6. Payment Extension

Handled on a **case-by-case** basis. All extensions must be documented in **GHL**.

<div id="bkmrk-see-also%3A-payment-ex" style="background:#f0f4ff;border-left:4px solid #2b386d;padding:16px;margin:16px 0;">**See also:** Payment Extension SOP for full step-by-step instructions.</div>